BlindLuck Casino Privacy Policy
This Privacy Policy explains how BlindLuck Casino may collect, use, store and protect information when you visit our website or use an account. We take user privacy seriously and aim to handle personal information carefully. Please read this page to understand what information may be processed and the choices available to you.
Information we collect
The information we collect depends on how you use the website and the features you access. It may include personal, technical and transactional data.
Personal and account data
When you create or manage an account, we may collect details such as your name, date of birth, address, contact details and account preferences. We may also keep records of communications with our support team and information provided during identity or account checks, where these are required.
Technical data and user activity
When you visit the website, technical information may be recorded, including your IP address, browser and device details, language settings, pages viewed and the time and date of access. We may also record activity associated with your account, such as sign-ins, account settings and use of website features.
Transactional data
We may keep records of deposits, withdrawals and other account transactions, including the payment method used and transaction status. Payment details may be handled by third-party payment providers. We do not include full payment card details in our account records where those details are processed by the relevant provider.
How we use information
We use information to operate the website, manage accounts, process transactions, respond to requests, maintain account protection and meet applicable operational requirements. We may also use it to troubleshoot technical issues, review activity for security purposes and improve how the website functions. We aim to use information only for purposes connected with the service or explained to you when it is collected.
Information storage and protection
We use appropriate safeguards designed to protect information against unauthorised access, loss, alteration or disclosure. Access to personal information is limited to people and service providers who need it for relevant operational purposes. No online service can guarantee complete security, so we encourage you to keep your login details private and contact us if you believe your account has been accessed without permission.
We retain information for as long as it is needed for the purposes described in this policy, to manage your account or to address security and operational matters. Retention periods may depend on the type of information and the circumstances in which it was collected.
Cookies and tracking technologies
Cookies and similar technologies may be used to keep the website working, remember selected preferences and understand how visitors use its pages. You can manage cookies through your browser settings. Disabling some cookies may affect website features or how pages are displayed.
Sharing information with third parties
We may share relevant information with service providers that support website hosting, payments, account checks, security or customer support. These providers should use information only to provide their services or as otherwise permitted. We do not sell personal information as a routine part of operating the website.
Your privacy rights
Depending on your circumstances and applicable law, you may be able to request access to personal information we hold about you, ask us to correct inaccurate details or request deletion. You may also ask questions about how your information is used. To make a request, contact us at [email protected]. We may need to confirm your identity before responding, and some information may need to be retained for operational reasons.
Updates to this policy
We may update this Privacy Policy when our information practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle personal information.